Return & Refund Policy

Aravelia's Commitment to Satisfaction

At Aravelia, we are dedicated to offering products that address and alleviate your concerns. Our faith in the efficacy of our products is strong, and we suggest using them for at least 14 days to fully appreciate their benefits. However, if you're not completely satisfied after this trial period and within our 60-day money-back guarantee, please don't hesitate to reach out to us at support@aravelia.com.

Cancellation Policy

We understand that plans can change. If you need to modify or cancel your order, please do so within 24 hours of your purchase. Beyond this period, changes may not be feasible as your order will have already progressed to processing. For cancellations made within the 24-hour window, we will process your refund within 7 business days.

60-Day Money Back Guarantee

We stand confidently behind our products and encourage you to give them a fair trial for a minimum of 14 days. If Aravelia’s solutions still don’t meet your expectations, you are welcome to return them within the 60-day period. Please note that while the product price is refundable, shipping fees (if any) are not.

For returns, contact our support team through our Contact Us page form or by emailing us directly at support@aravelia.com. Please include your Order Number or the Name and Email Address used during purchase to help us process your return faster.

Damaged Items

Aravelia takes great care in packaging, but if you find your item damaged upon arrival, please inform us within 72 hours of delivery. Email us at support@aravelia.com with a clear photo of the damage. We’ll assess the situation and, if applicable, arrange a replacement at no extra cost. Note, we do not offer refunds or replacements for items damaged through normal wear and tear or misuse.

Shipping and Delivery

While we aim for prompt delivery, Aravelia isn’t responsible for delays outside our control, including those caused by couriers, customs, or shipping complications. For delivery issues, please contact the courier service directly. Aravelia is not liable for lost, stolen, or delayed packages.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address at checkout. If you notice an error and don't notify us within 24 hours of placing the order, we cannot offer a resend or refund.

Policy Updates

Aravelia reserves the right to update this Return & Refund Policy. We encourage customers to review the latest version before making a purchase. Your continued use of Aravelia products signifies acceptance of our Return & Refund Policy.